Webinar: How to Make 2016 the Year of the Customer

“The customer’s perception is your reality.” –Kate Zabriskie

Customer service is at the core of every business. Whether you deal with clients on a day-to-day basis or run a company with 500 employees, your success relies heavily on the customer service experience.

Join us for this free webinar as we show you how to make 2016 “The Year of the Customer.” From understanding the value of internal customer service to upping your external customer service in the ever-changing digital marketplace, these tools and trends will help you, your team, and your company thrive.

Date: Tuesday, April 12th

Time: 1:05PM-1:25PM, Eastern Time  (1:05 ET / 12:05 CT / 11:05 MT / 10:05 PT)

Agenda: Presentation (15 min), Q&A (5 min)


Join us live for a discussion on internal and external customer service in the ever-changing marketplace. Key discussion points include:

  • The Importance of Internal Customer Service
  • Tools & Tips:  How to Provide Exceptional Customer Service
  • 2016 Customer Service Trends

Who should attend: consultants, business development, department managers, executives, call hosts, call participants, IT Managers and Directors, Telecom Managers and Analysts, Administrative staff, Office Managers, Event Planners


There is no cost to attend this webinar.

Hope to see you on the webinar!




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